FAQs

How long does it take to get my order?
Our products are made especially for you when you place an order, so delivery takes longer. Product creation typically takes 2-3 days, and shipping times vary based on location.

Can I track my order?
Yes. You will receive a confirmation email when your order is placed and an email with tracking information when your order ships.

Do you offer refunds?
Refunds are only offered to customers who receive the wrong or damaged items. If any of these apply, please contact us with photos of the incorrect or damaged items, and we’ll take care of that for you.

What’s your return policy?
We don’t offer returns or exchanges, but if something is wrong with your order, please contact us, and we will make it right.